Shipping Policy

 

1. Order Processing

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Duration

  • Standard Shipping: 5-7 business days.
  • Express Shipping: 2-4 business days (available for select locations).
  • Delivery times may vary based on your location, courier delays, and unforeseen circumstances.

3. Shipping Charges

  • Shipping charges will be calculated at checkout based on your location and the selected shipping method.
  • Free shipping may be available for orders above a certain value, which will be mentioned on our website.

4. Delivery Partners

  • We partner with leading courier services to ensure timely and safe delivery.
  • In case of delivery issues, please contact us, and we will coordinate with our shipping partners.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS.
  • You can track your order status through our website or the courier’s tracking portal.

6. Undelivered or Lost Packages

  • If your package is lost in transit, please contact us immediately, and we will assist in resolving the issue.
  • If an order is returned to us due to an incorrect address or failed delivery attempts, the customer will be responsible for reshipping costs.

7. International Shipping

  • Currently, we only ship within India. International shipping options may be introduced in the future.

8. Contact Us

If you have any questions or concerns about your order, feel free to contact us:

We appreciate your trust in Tecnofex.in and look forward to serving you!